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Transfering a license for PSE13 to a newly purchased computer

New Here ,
Jan 05, 2018 Jan 05, 2018

I am In the process of changing my oldest computer, how can I transfer my license of PSE13 from the present computer to the new computer?

I have kept my serial number.

Thank you.

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Community Expert ,
Jan 05, 2018 Jan 05, 2018

Deactivate on the old computer by Help > Sign Out or Help > Dectivate from the Editor menu.

If can't deactivate it on the old computer, you will need to use the chat option here and ask only to have your activations reset:

contact-bumper

You can then install it and Help > Sign in or Help > Activate from the Editor menu.

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New Here ,
Jan 05, 2018 Jan 05, 2018

Thank you Bob for your email.

One question remains:

Since I purchased PSElements 13 and  PSPremiereElements 13 at the same time in 2014 via the web I do not have the execute files available. Please can you give me the web address to download both files again (I have kept both serial numbers in order to activate the programs).

I guess that there will be no problem installing Lightroom 5 on the new computer since I have bought LR5 on CD support and that I also have kept the serial number.

Thank you.

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Community Expert ,
Jan 05, 2018 Jan 05, 2018
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