Copy link to clipboard
Copied
How do I transfer Photoshop Elements and Premium to my new computer...Windows 10? The software was purchased as a pre-loaded package with the old device around 15 years ago...operating system XP and sold without access codes. I would now like to transfer the program and my files to a new computer. Are you able to assist?
Copy link to clipboard
Copied
Programs do not transfer, you must do an install
-kglad links in reply #1 here https://forums.adobe.com/thread/2440696 to download program installers
--ignore the original question, you need to go to kglad's links in reply #1
-you will need to enter your original serial number during install for non-Cloud programs
Lost information - see reply #1 in https://forums.adobe.com/thread/2008767
- page has links to programs to find an installed serial number in Mac or Windows
- includes link to your Adobe account to check for registered serial numbers
- when you find your serial number(s) write them down and put in a desk drawer
15 year old programs will probably not install on Windows 10
Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so