Trouble importing photos from iPhone

[jennyv51620]

I have 1,800 photos/videos that I want to import from my iPhone to Adobe Photoshop Elements.  But when I try to import (from camera or card reader) it only finds 34 files.  Am I missing something?

[Medha_Sharma]

Hello,

Could you please share which version of Photoshop Elements are you using?

Request you to refer to the following links as well:

Cannot work with HEIC/HEVC files captured in iOS devices | Elements 2019

Photoshop Elements supported file formats

Thanks,

Medha