Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Trouble installing Elements 2018 on Mac

New Here ,
Dec 26, 2017 Dec 26, 2017

I am trying to download Elements 2018 on my Mac (has High Sierra operating system).  It downloads, but when I open the installer it says Elements 14, and my serial number will not work.  Error message that the serial number doesn't match the product.  I am sure that the download is 2018 - it says this as it is downloading.  What to do???

Thanks.

190
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 26, 2017 Dec 26, 2017
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines