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I have recently bought a new computer and have tried reinstalling PSE 13. I am getting an error message sayng the Activation code is already in use. I can't access my old computer any longer.
How can I get passed this problem? I have looked on the web and cannot see any way of deactivating the software on old computers.
You need to contact Adobe directly for this. Here are phone numbers:
Reach us by phone (adobe.com)
You can also initiate a chat session if you prefer:
Adobe Help Center
Scroll down to "Contact Us"\