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Trouble installing

Community Beginner ,
Aug 11, 2021 Aug 11, 2021

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I have recently bought a new computer and have tried reinstalling PSE 13. I am getting an error message sayng the Activation code is already in use. I can't access my old computer any longer.

 

How can I get passed this problem? I have looked on the web and cannot see any way of deactivating the software on old computers.

 

Thks

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How to, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Aug 11, 2021 Aug 11, 2021
You need to contact Adobe directly for this. Here are phone numbers: Reach us by phone (adobe.com) You can also initiate a chat session if you prefer: Adobe Help Center Scroll down to "Contact Us"\

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Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

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You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\

 

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Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines