Trouble installing

[Nightjockey]

I have recently bought a new computer and have tried reinstalling PSE 13. I am getting an error message sayng the Activation code is already in use. I can't access my old computer any longer.

How can I get passed this problem? I have looked on the web and cannot see any way of deactivating the software on old computers.

Thks

[hatstead · Accepted solution]

You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\