all of a sudden ... when I try to open a photo with my photoshop elements 9 ... i get " unable to contiune because of a hardware or system error.Sorry but this error is
unrecoverable " ... a week ago I upgrated to my windows 7 to windows 10 .
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Sorry for the inconvenience.
Try resetting preferences once. To do so, press Ctrl + Alt + Shift keys while launching Editor > A dialog will pop up asking to clear Elements Settings File? Say Yes.
Let us know if issue persists.
the method You suggested does not work .... I installed windows 10 on 19th of april and and photoshop elements 9 worked well for several days ... untill it failed. do I need to go back to windows 7 for my photoshop el. 9 to work properly ? can it be run with windows 10 at all ???
would someone respond to my topic ... ? Anwesha if I am to buy a new photoshop in order to run it smoothly with win 10 then just say so .... and stop misleading ppl ... I was pretty satisfied with my photoshop elements 9 ... and don't see the reason to buy an upgrade
The issue is persisting.
I have this same error.
I have been on Windows 10 since last year and just installed the Creators Update. The problems with Photoshop showed up after the upgrade.
I tried deleting the preferences files but this did not work.
Interestingly, I logged into another account on this same Windows 10 machine and am able to bring Photoshop Elements 10 right up with no errors.
What do you suggest?
I attempted to start Adobe Photoshop Elements 10 again and this time I chose the Organize option. I received an error - but a different one:
DirectX could not be initialized. Be sure that it is installed on your system.
I checked and my system is running DirectX 12. The DirectX Diagnostic tool reports "No problems found." for each device.
I tried to startup Adobe Photoshop Elements 10 again. This time, rather than checking Organize or Edit, I attempted to sign in with my Adobe ID. I received the following:
Photoshop.com services are currently unavailable. Please try again later or check your network connections. Error 400.
Please respond. Also, I note that this topic is tagged as Assumed Answered when neither of us posting here has had a solution proposed that actually resolved our problem. Please change the status of this topic.
I have the exact same problem after creaters update of windows 10 I get this same error. I have tried the same solutions and still have the same error.
I have been having this very same issue!!!
No problems with 10 and now I cannot do any work on photos because I cannot even open them with photoshop!
HELP! What am I paying for?????
Right click on Photoshop shortcut; right click on Adobe Photoshop 6; click on Properties; click on Compatability tab; check box for "Run this program in compatability mode for:"; select Windows 95 …