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Unable to download and install Photoshop Elements 12

New Here ,
Jun 05, 2017 Jun 05, 2017

need info on why and what to do with my adobe photo elements 12 I click on the icon and it down loads and stops will not down load on my desktop

[Moved from the non-technical LOUNGE Forum to the Program forum... Mod]

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Adobe Employee ,
Jun 06, 2017 Jun 06, 2017

Requesting you to please try downloading PSE12 from Download Photoshop Elements | 15, 14, 13, 12, 11, 10

Let us know if you face any issue.

Thanks,
Anwesha

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Adobe Employee ,
Jun 09, 2017 Jun 09, 2017

Hi BrownWaterz,

Thanks for posting in Adobe forum.

I understand you are facing issue in installing Adobe Elements 12.

Please check this forum thread for reference.

Hope this helps.

Thank

Regards

Dhananjay

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New Here ,
Jun 09, 2017 Jun 09, 2017

Ya thank you but my real problem is the my program I already have is on my computer already I think my space is full just not available for the program to open and upload when I click on my icon on my desktop it starts to up load. But does not. I have my master disc from when I purchased the program. When I place it in my computer the program uninstall shows up only. I think that means that I should uninstall and reload my program. But I need to clear my space first I think what do you think.

Johnny'

Luis B. J. Lozoya Jr.

BrownWaterzArtWork

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Community Expert ,
Jun 09, 2017 Jun 09, 2017

How full is your hard drive and what size is it?

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New Here ,
Jun 09, 2017 Jun 09, 2017

4GB I I have hundreds of pictures and art work psd' pdfs pic's and saved documents a lot of large oversized art work though' I do computer art

art like this this is my card

BrownWaterzArtWork

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Community Expert ,
Jun 09, 2017 Jun 09, 2017

You should copy the files to your internal hard drive and work from there, not from a card.

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New Here ,
Jun 09, 2017 Jun 09, 2017

Yes I have its my space in hard drive. It's my icon and uploading it will not upload when clicking on my icon. I might need to uninstall and clear my space then upload to my hard drive again. I am running of a disk I bought the program. What do you think.

BrownWaterzArtWork

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Community Expert ,
Jun 10, 2017 Jun 10, 2017
LATEST

If you posted an image, it is not showing.  Please use a computer with a browser, not email,  and follow these directions to post an image if you wish to do so:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

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