Unable to install Photoshop Elements 2019 on Windows 10

[gbatgoc]

I am attempting to install Adobe Photoshop Elements 2019 for a client and am running into numerous problems:

1) When I launch the Setup.exe file the Installer window that pops up is blank and nothing happens. If I try to close the installer window the words Undefined, just shows up and nothing happens, I have to exit the installer via Task Manager.

2) I found other documentation that I needed to take the computer off of my companies domain for the installer window to display correctly. I did this and the installer window displayed correctly and I was able to install the software but, once I put the computer back on the domain Windows fails to boot and goes to recovery mode.

Is there a different install package that I can use? 

[davescm]

Hi, I've moved your post from the Photoshop forum to  Photoshop Elements forum where you are more likely to get an answer to your questions.
Dave

[99jon]

Take a look at this link to see if it might be applicable to your situation.

Silent Installation

[gbatgoc]

Thanks for your help. This worked to install the program but, once it was installed I tried to restart the computer and it would not boot into Windows, tries 3 times and then goes into recovery mode.

[gbatgoc · Accepted solution]

To install Adobe Photoshop 2019 without the launcher window (silent install): 

• Open elevated Command Prompt
• Change Directory to the Photoshop setup folder

• Run the following command: “Set-up.exe” --silent=1

This was the problem that was not allowing Windows 10 to boot after installing Adobe Photoshop 2019. Disabled Virtualization in BIOS and Windows boots succesfully.

https://community.adobe.com/t5/Photoshop-Elements/Windows-10-will-not-boot-into-Windows-after-instal...

[ScarSacul]

I did exactly this, but if I want to start Photoshop oder Premiere Elemets 2019, the same error like the one I had, before I tried silent install occured. And now I'm stuck. =(

[99jon]

Thanks for letting us know. I'm sure that will be helpful to others.