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Unable to install updates

New Here ,
May 13, 2021 May 13, 2021

Fitted new hard drive and told " This serial No is not for a qualifying product "

Photoshop Elements 9  boxed with Product Number

 

 

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Problem or error
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Community Expert ,
May 13, 2021 May 13, 2021

Moving thread to the Photoshop Elements forum from Photoshop

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Community Expert ,
May 13, 2021 May 13, 2021

What operating system do you have?

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Community Expert ,
May 14, 2021 May 14, 2021

Is it an upgrade version?

Did you use the Mac serial number for Mac or Windows serial number for Windows?

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Community Expert ,
May 14, 2021 May 14, 2021
LATEST

There are no updates for PSEv.9. This old iteration of the software is no longer supported by Adobe.

You can upgrade to the current version by purchase. Adobe may offer you a discount as a repeat customer, but shop around for the best price.

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