Unable to mark faces on new photos

[Steve24640798yh2o]

Earlier this year I upgraded to Elements 24 from Elements 22. It’s installed on MacBook Pro with an M3 Pro chip, 18 GB memory and operating on Sonoma 14.4.1.  I’m unable to mark faces on any new photos (although I can mark faces on photos that were in my library prior to upgrading).  When I attempt to mark a face, I get the pop-up “people analysis is yet to be performed on the selected media” and when I start the analysis, the “analyzing your media” pop-up appears, but immediately crashes/stops.  I’ve tried restoring the catalogue from a backup and uninstalling and reinstalling Elements, but neither has fixed the issue.