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Unable to share / email photo - PS Elements 2018

Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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This used to work fine. Now I'm getting the message - "Invalid credentials" "Please check email address and password, then try again". I'm 100% sure address and password are correct. I've also tried entering a different email address and password in "Preferences > Email". When I click the "Validate" button, I get the same message as above. Using PSE 2018 on a Windows 10 PC. Has this feature been disabled or?

TOPICS
Actions, How to, Import and export, Organizer, Performance, Problem or error, Windows

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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Gmail (and other email providers) have upped the security requirements for 3rd party applications that want to access your email account since the code was written for this part of Adobe Photoshop Elements.

 

Look at this Adobe Knowledge Base document for how to fix it if you're using Gmail. I've also used a similar process to get an AOL email account up and running. 

 

Gmail account validation

 

Hope that helps 🙂

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Thanks Phil,

I do have both Gmail and AOL accounts. Will do my best to follow the instructions to validate. Appreciate your help.

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