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Unable to update Elements 9.0, had this problem on another pc also.

Explorer ,
Nov 25, 2020 Nov 25, 2020

Hello to all

I am a casual user and just loaded Elements 9.0 onto my HP pc running Windows 10.  There is an update to version 9.0.3 available, but when I attempt to download it, I receive error messages "Error downloading Elements 9.0.3 update" and "Error downloading Camera Raw 6.5."

Several restarts have not eliminated this problem, the error messages persist. 

About two years ago, I had this same exact issue on another pc, and had to update the Application Manager.  This solved the problem.  Unfortunately, I do not remember how I achieved this update. 

Does anyone have any suggestions?  Thank you! 

TOPICS
Bug , Download and install , Problem or error , Windows
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Explorer ,
Nov 25, 2020 Nov 25, 2020

Can't figure out how to delete this post...I have solved the issue I described above.  Searched through my older posts and found the link to download Application Manager 1.0, problem solved.  Thank you for this forum, I appreciate knowing it is an available resource. 

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Community Expert ,
Nov 25, 2020 Nov 25, 2020
LATEST

Can't figure out how to delete this post

You can't.  It will be here to help others who have the same issue.

Can you post the link that you used?

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