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Unable to validate serial number Elements 14

New Here ,
Aug 06, 2021 Aug 06, 2021

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I've tried to deactivate software on my old CPU and load Elements onto my new. When I load my software, I get serial number is used by too many computers. I only have used this serial number on two computers.

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Problem or error

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Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

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You need to contact Adobe for a reset. You can initiate a chat session. On this link, scroll down  to "Contact Us" and proceed.

Adobe Photoshop Elements Learn & Support

You can also call them

Reach us by phone (adobe.com)

 

When you reach Adobe, make clear to the agent that you do not wish to receive help using the software, just a reset since you have not installed the software on more than two computers, consistent with the license. 

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