Unbekannter Softwarefehler (0xc06d007e)

New Here ,
Jun 04, 2021 Jun 04, 2021

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Beim Arbeiten mit Photoshop Elements 2021, flakert mein Bildschirm immerwieder und fällt auf bearbeitete Aufgaben zurück und wieder vor.

Stürzt ab und die Fehlermeldung

 

„Unbekannter Softwarefehler“ (0xc06d007e) ist in der Anwendung an der Stelle 0x00007FFB81CA4B89 aufgetreten.

Wer kann mir helfen?!

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Crash, Error or problem

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Adobe Community Professional ,
Jun 04, 2021 Jun 04, 2021

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Hi Harry,

 

This error is usually caused by something wrong at the Windows OS level.

 

Here's a couple of things to try first:

 

- Run an SFC scan

- Check you have the newest Windows 10 Update for your computer by going to System > Update & Security > Windows Update

 

Let us know how you get on 🙂

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New Here ,
Jun 05, 2021 Jun 05, 2021

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Windows Update durchgeführt.

SFC durchgeführt.

 

Problem nicht behoben!

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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Did you run DISM after SFC?

 

Search > cmd > Right-click > Run as Administrator

 

C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

 

Also, remember to restart your computer at the end.

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New Here ,
Jun 06, 2021 Jun 06, 2021

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Hello Phil DC,

thanks for info!

Yes. First SFC, after DISM, restart.

Problem leider nicht behoben.

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