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updated raw but womt read A99ii

New Here ,
Sep 20, 2017 Sep 20, 2017

every time I try and open a raw image a notification box pops up and says photo shop can not open this file. Proceeds to say  check updates.  need to click a link for help. I've done all of the above and still cannot open my files. ive never had this happen until this last week.

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Community Expert ,
Sep 21, 2017 Sep 21, 2017
LATEST

See:

Cameras supported by Camera Raw

and

Camera Raw plug-in and Adobe application compatibility

It the raw plugin worked before, that means you have PSE15 and that you did use the menu Help >> Update to get the latest 9.10 ACR version (your camera requires 9.8)

What is your current ACR version? Menu Help >> About plugins.

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