Updating elements 18

[BMOUTZ]

I recently purchased elements 19 in the package with premier 18 and have been using it successfully and enjoyably. with in the last few days when I open the program I get a message telling me that there is an update available. It offers me the option of updating now or updating on exit. I have tried both and neither are successful. It starts to update says please wait starting update then it crashes. I have tried it both ways and it has been unsuccessful. I tried the live chat but they were as helpful as power supply for a TRS-80 😠 can someone please help me resolve this update issue. thanks in advance!!

[BMOUTZ]

elements 18 sorry typo

[Peru Bob]

BMOUTZ  wrote

there is an update available.

I'm not aware of any updates for Photoshop Elements 2018.

BMOUTZ  wrote

as helpful as power supply for a TRS-80

You can build a better quality one yourself:

Model I Power Supply | Ira Goldklang's TRS-80 Revived Site

[BMOUTZ]

no lol the power supply comment was sarcasim because the onine chat was not helpful at all. The software Photoshop 18 is telling me on start up that there is an update available but when I tru to either update it NOW or ON EXIT it crashes and does not update

[Peru Bob]

Try updating or rolling back your video driver directly from the card manufacturer's site.

[BMOUTZ]

I don’t think it has anything to do with the video card it’s an update from Adobe specifically for PS ELEMENTS 18 and its elements 18 that’s crashing

Sent from my iPhone

[Peru Bob]

I just opened PSE 2018 and saw the update prompt.  It's just a RAW update, so try clicking the drop down arrow and chose remind me later instead of updating on exit.