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valid size not available

New Here ,
Oct 04, 2017 Oct 04, 2017

I've been trying to create a greeting card in Photoshop elements 10.  I keep getting the message "Valid size not available for this creation.  I'm using a MacBook pro.

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LEGEND ,
Oct 04, 2017 Oct 04, 2017

Try changing location. Launch Organizer and go to:

Adobe Elements 10 Organizer >> Preferences >> Adobe Partner Services

Change to USA/Canada and click OK.

Now try greeting card creation once again.

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New Here ,
Jan 08, 2023 Jan 08, 2023

I changed location as you recomended but I still get ( Valid size is not available stll excist I need additional help

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Valorous Hero ,
Jan 09, 2023 Jan 09, 2023

What's your exact OS?  If you have a macbook pro with ventura installed, for example, your software doesn't support such on 32bit software- and it's quite amazing that it even works in you do have ventura. 

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LEGEND ,
Jan 09, 2023 Jan 09, 2023
LATEST

Please show a screen shot of the message and the screen before the message.

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