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Want buy Photoshop Pro but have questions...

New Here ,
Nov 16, 2018 Nov 16, 2018

About 5 years ago I bought a new computer and it came with Adobe Photoshop Elements 10.0 and Premiere Elements 10.  I know that when you purchase a new software application you are allowed to install it on 2 computers (usually a desktop and a laptop).  Since everything was already loaded on my computer when I bought it is option still available to me?  And if so, how would I go about doing this?

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LEGEND ,
Dec 04, 2018 Dec 04, 2018

You can install Photoshop on only one computer at a time, but you can install on the second. You would install it using the disks and serial number. If it came bundled with a new computer, you may not have this information, and this may be deliberate (part of the deal to keep you from installing it again).

Photoshop Pro is not a product. There is just Photoshop or Photoshop CC. This is subscription only, from $10 per month. You can also buy the current Photoshop Elements.

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

https://forums.adobe.com/people/Test+Screen+Name  wrote

You can install Photoshop on only one computer at a time,

I think that was a typo and it was meant to say, "You can use Photoshop on only one computer at a time, but you can install on the second."

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

There was a typo. What I mean to say was: "You can install Photoshop ELEMENTS on only one computer at a time". This is what it says in the Photoshop Elements FAQ Frequently Asked Questions | Adobe Photoshop Elements 2019

Photoshop, on the other hand (Photoshop CC that is) can be installed on more computers, but only USED on one at a time, and can only be activated on TWO computers.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

This is what it says in the Photoshop Elements FAQ Frequently Asked Questions | Adobe Photoshop Elements 2019

As usual, Adobe's FAQ contradicts their EULA clause 2.1.3 which says

https://www.adobe.com/content/dam/acom/en/legal/licenses-terms/pdf/PhotoshopElements_2018.pdf

Adobe rarely ensure that the FAQs and the EULAs are consistent especially when the FAQs differ from the standard wording of the EULAs.

That is for Elements 2018 but it's the latest one available on their website. Licenses and Terms of Use | Adobe

So you could argue that the 2018 and 2019 EULAs are different but we don't have access to an online version of the 2019 EULA.

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Adobe Employee ,
Jan 23, 2019 Jan 23, 2019
LATEST

Hi all,

As John has pointed out there are inconsistencies on the FAQ page relative to the EULA terms. The EULA would be the correct wording and usage guidance, and the team is working to adjust the FAQ text to be more consistent with the terms laid out in the EULA.

The update will take a bit of time to get the correct teams involved in making the change and the changes translated, but it is in motion.

Apologies for the confusion with these docs, and thanks for bringing this up!

Regards,

Pete

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