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warum erstellt adobe ständig einen Ordner auf meinem Desktop?

New Here ,
Apr 08, 2024 Apr 08, 2024

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warum erstellt adobe ständig einen Ordner "documents" auf meinem Desktop? Manchmal, nach dem löschen, ist er kurze Zeit später wieder da, spätestens bei Neuanmeldung. Habe keine Verwendung für diesen Ordner, der nervt nur.

Mike

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

 

Would you mind sharing the version of the OS and the Acrobat/Reader application you are using?To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once and check.

 

Let us know how it goes.

 

~Amal

 

 

 

 



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New Here ,
Apr 18, 2024 Apr 18, 2024

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Hi,

the recent version is 24.02.20687, no updates available. The folder is still coming again

regards

Mike

 

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi there

 

Please go through the similar discussions I have found on Microsoft support pages listed below and see if that works.

- https://answers.microsoft.com/en-us/windows/forum/all/automatically-generating-folders-on-desktop/78...

- https://learn.microsoft.com/en-us/answers/questions/337604/windows-10-documents-folder-keeps-showing...

 

Hope it will help

 

~Amal

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Hi,

unfortunately, that didn't help, thanks for the effort. Are there any other ideas?
regards Mike

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi @Michael36596622clzh

Is the machine you use personal or IT-managed (office machine)? 
Does that folder always get created after you restart your machine? If possible, please share the screen recording while ensuring no personal information is on the screen. 

 

~Tariq


 

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Hi Tariq,

I use a private machine. Here you can see the Folder. I am not shure what you mean with "share the screen".

Thank you in advance, Mike
 

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Thanks for sharing the screenshot. This is helpful, Mike!
As per my understanding, with the limited information shared here. 
You may know more about Element Organizer; there is a link here. This folder may be created by Photoshop Elements or Premiere Elements.             

~Tariq           

 

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Hi Tariq,

I found a few preferences under the Organizer and I change them, but it is still the same. Where else must I change the folder?

regards, Mike

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Mike - Please let us know which Adobe application you are using?

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New Here ,
Apr 24, 2024 Apr 24, 2024

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HI

I have installed:

Elements Organizer 18.0.0.0
Core-Version: 18.0 (20201207.m.154403)
Sprachversion: 18.0 (20201207.m.154403)


Adobe Photoshop Elements Version: 18.0 (20201207.m.154403) x64

Adobe Premiere Elements (just updated)

Version 18.0 20201207.daily.2234367

I don't need the video editor, how can I delete this?

 

Thanks

Mike

 

But I only use Photoshop

Mike

 

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New Here ,
Apr 27, 2024 Apr 27, 2024

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Hi Tariq,

I bought the latest version now and deleted the old one. Now I get 2 Folder on my Desktop. I show you also the setting in the preferences. Please, forget the other answer. Kind regards, Mike

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Adobe Employee ,
May 07, 2024 May 07, 2024

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Hey, @Michael36596622clzh. I'll clarify this for you.

 

The user Documents folder is commonly used for Elements Organizer & other Adobe Apps. 

 

I understand this might be frustrating, but this is by design & can not be changed/customized at the moment. Attempting to create a symbolic link to a different folder/directory via the Registry Editor on Windows may result in unexpected behaviors. 

 

We hope you understand. 

Thanks!
Sameer K

 

 

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New Here ,
May 08, 2024 May 08, 2024

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Hi Sameer,

many thanks for your answer, hopefully they will change this soon.

regards Mike

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