Wechsel Win 10 nach WIN 11 PSE 14 nicht installierbar

[hnas-martin_7648]

Habe vor kurzem meinen PC von WIN 10 nach WIN 11 umgestellt. Hatte auf WIN 10 eine offizielle Version von PSE installiert. Wollte nun PSE auf WIN 11 installieren, jedoch schlug dies fehl. PSE 14  wurde damals  nicht bei Adobe registriert, wollte dies jetzt nachholen, jedoch heißt es dort" Sereiennummer bereits vergeben".

Gibt es noch eine Chance, dass ich PSE 14 auf meinem bisherigen Rechner unter WIN 11 mit der Seriennummer installieren kann? 

[Greg_S.]

Are you sure that Elements 14 was not registered to your account?  If it was installed on your Win 10 machine, it had to have been registered. Take a look at the Products page of your Adobe account.  (Do you have any other Adobe account?)

If it is not there, it is unlikely that you will be able to install it.  However, you can try to install the program offline by removing your computer entirely from the internet and following the instructions found here.

[hnas-martin_7648]

When I try to register it (afterwards) I get the following message:

To the best of my knowledge, I have registered the product under my current email address.  

[Peru Bob]

@hnas-martin_7648 

I've removed the image with your serial number.

This is a public forum, not Adobe support.  Anybody that visited this web page would have had access to your serial number and if there were activations available, they could have used them.

[Greg_S.]

@hnas-martin_7648 if the program is already registered, there is no need to register it again.  You need to scroll down the products page where you will find the information for all products that have beenr registered under that account.