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Where code activate?

New Here ,
Jan 02, 2017 Jan 02, 2017

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I buy Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 - student and teacher edition but in Order Details not key activate

I click begin download in mail but HTTP Status 500

Pls see below

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Community Expert ,
Jan 02, 2017 Jan 02, 2017

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Where did you buy it from?

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New Here ,
Jan 02, 2017 Jan 02, 2017

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New Here ,
Jan 02, 2017 Jan 02, 2017

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Why me don't have Key activate ?

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Community Expert ,
Jan 02, 2017 Jan 02, 2017

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Did you supply proof that you qualify for the Student and Teacher version?

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New Here ,
Jan 02, 2017 Jan 02, 2017

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How to proof this ?

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Community Expert ,
Jan 02, 2017 Jan 02, 2017

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See here:

Support Portal

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New Here ,
Jan 02, 2017 Jan 02, 2017

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select one ?

I have School ID Card and Old Transcript,I study university first years

  • School ID card
  • Report card
  • Transcript
  • Tuition bill or statement

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Community Expert ,
Jan 02, 2017 Jan 02, 2017

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Fill out the form and click submit:

Support Portal

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New Here ,
Jan 02, 2017 Jan 02, 2017

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ok i have all and submited

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New Here ,
Jan 02, 2017 Jan 02, 2017

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How long for comfirm ? , How to check status Student

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