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While using Elements 13, the program will stop working. Dell says my xps doesn't support windows 10. Is that the issue?

New Here ,
Jan 24, 2017 Jan 24, 2017

While using Elements 13, the program stops working and nothing is saved. dell support says my 7 yr old XPs doesn't support windows10 I have loaded. Do I need to return to Windows 7?

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LEGEND ,
Jan 25, 2017 Jan 25, 2017
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Is there any error message?

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