Why after using elements 12 for many years it now fails to import my picture files and I get a notice "import failed"

[sandpipergolf]

whilst attempting to import picture files does my elements 12 give me a a "failed import" message at a point 95% stage of import?

[Just Shoot Me]

You've posted in the wrong forum. This is the Non Technical forum.

I'm moving it to the correct forum.