Why can't I get this exchange resovled?

[lauraa57106136]

I have mistakenly bought PSE 14 for Windows instead of the MAC version. How can I switch? I have not yet downloaded the Windows version or registered the serial number

[Moved from the forum comments section into a product-specific support forum - moderator]

[Szalam]

Contact Adobe support.

[arshla jindal]

Hi,

Please reach out to our customer support at Contact Customer Care

Also refer to the guidelines at Exchange a product for a different language or platform version

Thanks,

Arshla