will Photoshop elements 2021 work with the new M1 chip and big sur

[Martin1957]

will Photoshop elements 2021 work with the new M1 chip and big sur I am thinking of buying a mini mac that has the new M1 chip in would it work.

[Martin1957]

This post has gone a long way since I started it, and to be honest I never use PSE now as I have had lags using my WACOM tablet with it and now use pixelmator pro that is for the M1 chip and it works much faster and no lag with my tablet.

Cheers

Martin

[richards52939873]

I just purchased an iMac 24 and transferred files from my previous iMac with Time Machine. The only program that will not load is PS Elements 2021.2. Just hangs with the whirling thing. Force shut down says not responding. Have uninstalled and reinstalled with the same result. It does not work. And yes, Rosetta is installed. Funny thing though - I tried my 2018 version and it works just fine. Not sure how some of you got this to function. 

[anotherp47214136]

I can't advise you, richards52939873, but can describe my experience.  When I got my M1 MacBook Air I did have some trouble with PSE hanging.  After a few failed attempts at solving the problem I did a COMPLETE uninstall of all Adobe products on my Mac.   This meant not only uninstalling the Adobe apps from the Applications folder.  I also did a search of my entire system for all folders and files with the letters ADOBE in their names and deleted those also.  And then emptied my wastebasket and then rebooted.   I then re-installed Photoshop Elements with no problems and everything runs just fine now.   I thought at the time that my approach might have been overkill -- but I haven't had any problems since.  BTW, I doubt this is relevant but I never did re-install Adobe Reader -- I find the combination of the Mac Preview for quick PDF reads and PDFExpert for PDF editing works just fine.   

[Vic5E29]

The Elements organizer is terribly slow enough that it is disfuncional. I would like to try the editing and creating movies but I cant get past the organizer to do it. I will not be purchasing the elements 2021 edition but  I appreciate the time I had with the demo software so I could see that it will not work for me.  Very disappointing. I purchased the new M1 mac specifically to do some personal photo and video work and I wanted to use Elements photoshp to edit photos before using them in Final Cut Pro. 

[c2r2]

We have been using Adobe Elements for years and every update.  Great program until we after 6 years with our Apple laptop we upgraded to Apple M1.  Did a lot of research, didn't find much.  Finally talked to a human, who said we needed to update to the latest version.  Paid $80 for the upgrade and it might have been worse.  Finally gave up.  I'm flabbergasted that Adobe didn't and can't get it to work after a year.  I have a lot of other software from various companies who must be smarter than Adobe's programers.  

[John Waller]

What is not working exactly?

Adobe has tested Elements 2022 on the M1 and have verified that it works under Rosetta 2.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

[Nitajk]

This is wrong information. Adobe Elements does not work with the M1 chip. I
have tried umpteen times. Elements 21 does work, with a few tweaks as
advised by Adobe customer care. I had the trial version of 21, but when I
went to download the paid version, I am unable to. I am directed to a page
where I have to download the 22 version. As Elements 22 Editor does not
even open on my mac, I have no intention of paying for it.
It's a shame that Adobe is giving out misinformation that Elements 22 works
with the M1 chip. I have Mac Air, the latest one and updated to the latest
verison. Let me repeat: Adobe Photoshop Elements 22 does not work on my
mac. I have been using Elements for more than a decade and now am stuck.

--

[richards52939873]

It may not work on "your Mac" but it certainly works fine on my M1 iMac.

[richards52939873]

I should have said the 2022 version.

[Nitajk]

And why is that, I wonder. I have a brand new Mac Air, updated.

--

[John Waller]

What exactly is not working?

Adobe has tested it and verified that it does work. If it does not work on your M1 then that's a different issue.

We're here to try and help you but we need details to troubleshoot.

[Nitajk]

I can download Elements 22 but the Editor does not open. It keeps saying
"loading" but never does. I have been in touch with Adobe customer care and
tried various fixes. Nothing has worked so far. I must have uninstalled and
re-installed Elements 22 about a dozen times so far.

--

[John Waller]

Have you tried running the Cloud Cleaner tool in between uninstalling and reinstalling?

https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html

And are you running Monterey 12.3.1 (current)?

[Nitajk]

Hello John,
I can't thank you enough for your tip. I did what you said, ran the Cloud
Cleaner tool and deleted everything related to Adobe and Creative Cloud.
And then downloaded Elements 22 again. And Voila! I could open the Adobe
Photoshop Elements Editor 2022! It's amazing that there was such a simple
and obvious fix but Adobe Customer Care was unable to help. I have been
going back and forth with them, renaming this file and that, re-starting,
re-installing, for over a month now, but nothing worked. Their help fixed
Elements 21, but not 22.
Thank you a ton. I was at my wit's end.


--

[John Waller]

Cool. Glad you got it fixed.

[Nitajk]

And yes. I am  running Monterey 12.3.1 (current)

[richards52939873]

Has been posted before, but Elements 2022 works fine with the M1 chip.