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Window 10 freezes Elements

New Here ,
Mar 29, 2018 Mar 29, 2018

Windows is going crazy again.

When opening image folders from Elements, Windows 10 laptop freezes.  I've closed all the other programs except Firefox or Chrome.  Sometimes Windows will unfreeze after a few minutes.  Other times I must do a hard reboot.

Thanks

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Community Expert ,
Mar 29, 2018 Mar 29, 2018

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

How much free hard drive space do you have?

How big is your hard drive?

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New Here ,
Mar 29, 2018 Mar 29, 2018

465 GB SSD hardrive

317 GB free space

I'm using most current driver

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Community Expert ,
Mar 30, 2018 Mar 30, 2018

Try rolling back a driver or two.

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New Here ,
Apr 02, 2018 Apr 02, 2018
LATEST

Hi,

Which version of Elements are you using?

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