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Windows 10 update I lost Photoshop elements 7.0 pre installed. They are in possession of the number of the product. How do I retrieve it? thank you

New Here ,
Dec 27, 2016 Dec 27, 2016

Windows 10 update I lost Photoshop elements 7.0 pre installed. They are in possession of the number of the product.

How do I retrieve it?

thank you

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Community Expert ,
Dec 27, 2016 Dec 27, 2016
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New Here ,
Dec 29, 2016 Dec 29, 2016

I have the serial numbers, but do not know how to recover the program

thanks Alessandro

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Community Expert ,
Dec 29, 2016 Dec 29, 2016

alessandrom70009387 wrote:

I have the serial numbers, but do not know how to recover the program

thanks Alessandro

Alessandro,

Download the software from here:

Download Photoshop Elements versions 9, 8, 7

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New Here ,
Dec 30, 2016 Dec 30, 2016

I tried to download PE 7, but at the end of 'installation I see this error message

impossible to continue installing this version because the system is installed another version of this product. to configure or remove the existing version of the product, use the setup application icon in the control panel.

In the control panel not present.

thank alessandro

errore photoshop.JPG

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Community Expert ,
Dec 30, 2016 Dec 30, 2016
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Work your way through this document to contact Adobe directly. Try to initiate a chat session.

Contact Customer Care

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