Won't load

[Lisa31512048azug]

Have been using Elements 2018 on WIN 7 with no issues. Today, it won't load

[Valerie31514484hc76]

same

[Lisa31512048azug · Accepted solution]

I turned off my computer; turned it back on, ran Malware and Cleaners, and then it worked

[rosie325417364wff]

if i turn off my computer, will it save the changes i have since it wont load the page after clicking save.