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Worked the first time in Monterey but now sign in problem

New Here ,
May 25, 2022 May 25, 2022

I have read about the compatability issues of Elements 20 and Monterey. However, it opened & worked yesterday. There were no computer updates since then. Today I just keep getting the Adobe sign in screens over & over, even though it accepts my info as correct.  Is this a sign in issue?
When I sign into my Adobe account, it does not show any active devices (the old or new Mac) & I do not get the "Manage Plans" option, although it shows the current version version of elements under "Your Product."
Of course, Elements still works on old Mac, but I don't understand why it worked yesterday & not today.

TOPICS
Mac , Problem or error
70
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Community Expert ,
May 26, 2022 May 26, 2022
LATEST

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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