16 bit layer error after update Photoshop Elements 2021

New Here ,
Feb 05, 2021 Feb 05, 2021

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 I have Photoshop Elements 2021 on my mac computer. after the update i get a message that the photo has a 16 bit layer and it is not supported by Photoshop Elements. before the update i never had any problems with this. 

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Mac, Problem or error

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Adobe Community Professional ,
Feb 05, 2021 Feb 05, 2021

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Could you post the exact words of the error message? Maybe embbed a screenshot in your answer. Use the 11th icon on the top of your answer to include it in your answer.

From the beginning, Elements has never supported 16-bits layers. That has been officially stated by Adobe in an faq several years ago.

Generally, you get a warning to convert to 8-bits when you open files created with 16-bits layers in the full Photoshop.

 

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi,

 

Could you please share the steps you are doing when you get the message. Does this appear while opening 16 bit images or in other scenerio?

Please share a screenshot of the message that appear.

Thanks.

 

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