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2013 Photoshop Elements Photo Editor refusing to start. Application Manager error

New Here ,
Feb 24, 2020

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I have been running PSE 2013 on my laptop for several years now with zero problems. When I tried to open the Photo Editor today, I keep getting an error message:

"Adobe Application Manager, required to start your trial, is missing or damaged. Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager."

First of all, I'm not running a trial. I own a full copy of PSE 13. Secondly, when I go to the link, all I see are trial copies of programs, and none for PSE. Help, please. I don't understand how to fix my program.

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2013 Photoshop Elements Photo Editor refusing to start. Application Manager error

New Here ,
Feb 24, 2020

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I have been running PSE 2013 on my laptop for several years now with zero problems. When I tried to open the Photo Editor today, I keep getting an error message:

"Adobe Application Manager, required to start your trial, is missing or damaged. Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager."

First of all, I'm not running a trial. I own a full copy of PSE 13. Secondly, when I go to the link, all I see are trial copies of programs, and none for PSE. Help, please. I don't understand how to fix my program.

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Error or problem

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200

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Feb 24, 2020 0
Adobe Community Professional ,
Feb 24, 2020

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I've moved this from the Premiere Elements forum to the Photoshop Elements forum so that proper help can be offered.

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Feb 24, 2020 0
Adobe Community Professional ,
Feb 24, 2020

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Feb 24, 2020 0
New Here ,
Feb 24, 2020

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That actually worked. Except...I basically had to reinstall PSE. Which required me to re-enter my serial number. I have the discs, so not a problem. Except now I'm getting a message that the serial number is already in use by the maximum allowed computers. How do I change that? I only have one computer that I use online.

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Feb 24, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Feb 24, 2020

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Go to Adobe Customer Support Chat and only ask to have your activations reset.

Chat and Agent.png

 

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Feb 24, 2020 1