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Adobe Elements 2019 - "watch" network folder

Community Beginner ,
May 03, 2019

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Dear forum,

I'm currently evaluating Adobe Elements 2019 and within the Organizer application I can select to watch a folder. Elements is installed on a Windows 10 computer.

However, adding a mapped network folder results in nothing. Means, when I browse to a folder and hit ok, it just doesn't add it to the list of watched folders. No error message, nothing.

Is this an expected behaviour? Can this somehow troubleshooted, as no error message appears?

Regards, Mike

Adobe Community Professional
Correct answer by Greg_S. | Adobe Community Professional

I'm on Win 10 and I browsed through the Network to a folder on a networked device (a very old NAS).  I added a couple of photos to the folder and the Organizer found them.  However, the first time I tried after a reboot, the network could not be found until I went to the Network shortcut on my desktop and waited until a refresh of the devices on my computer.  So, once Windows could see the device, so could the Organizer.

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Adobe Elements 2019 - "watch" network folder

Community Beginner ,
May 03, 2019

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Dear forum,

I'm currently evaluating Adobe Elements 2019 and within the Organizer application I can select to watch a folder. Elements is installed on a Windows 10 computer.

However, adding a mapped network folder results in nothing. Means, when I browse to a folder and hit ok, it just doesn't add it to the list of watched folders. No error message, nothing.

Is this an expected behaviour? Can this somehow troubleshooted, as no error message appears?

Regards, Mike

Adobe Community Professional
Correct answer by Greg_S. | Adobe Community Professional

I'm on Win 10 and I browsed through the Network to a folder on a networked device (a very old NAS).  I added a couple of photos to the folder and the Organizer found them.  However, the first time I tried after a reboot, the network could not be found until I went to the Network shortcut on my desktop and waited until a refresh of the devices on my computer.  So, once Windows could see the device, so could the Organizer.

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May 03, 2019 0
Adobe Community Professional ,
May 04, 2019

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I believe you need to map the network drive to a drive letter in order for watched folders to work with a network folder.   (I may be wrong about this, but give it a try just in case.)

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May 04, 2019 0
Community Beginner ,
May 04, 2019

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Hello Greg,

That's what I've done, it's a mapped drive.

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May 04, 2019 0
Adobe Community Professional ,
May 04, 2019

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Hmmm . . .   I knew there was some kind of issue with watched folders and network drives.  I've done a little digging and found that you probably can't use a network drive letter as a watched folder, but you can use a network share name or alias instead of the drive letter to watch a folder on the network.  I've never done this myself, so can't confirm whether it works.  Please let us know if this works for you.

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May 04, 2019 0
Adobe Community Professional ,
May 04, 2019

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I've just tried this out on my machine and I was able to successfully add the folder as a watched folder. 

Snap10_2019.05.04_10h20m34s_001_.png

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May 04, 2019 0
Community Beginner ,
May 04, 2019

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Hm, that's odd. What OS do you have? Do you browsed throught the network or pointed to a mapped drive?

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May 04, 2019 0
Adobe Community Professional ,
May 05, 2019

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I'm on Win 10 and I browsed through the Network to a folder on a networked device (a very old NAS).  I added a couple of photos to the folder and the Organizer found them.  However, the first time I tried after a reboot, the network could not be found until I went to the Network shortcut on my desktop and waited until a refresh of the devices on my computer.  So, once Windows could see the device, so could the Organizer.

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May 05, 2019 0
Community Beginner ,
May 05, 2019

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Hey Greg,

ok, so after re-enabling Network Discovery on my Windows Server 2016, where the pictures are stored, this one appears when crawling with Organizer into the network. As there's no option within Organizer to point to an UNC path, network discovery need to be enabled on the target host. As you have a linux-based server with SMB on it, that's most of the time pre-activated.

Thanks for your feedback.

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May 05, 2019 1
Greg_S. LATEST
Adobe Community Professional ,
May 05, 2019

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I'm glad we were able to figure this one out as I found a number of similar threads on this forum with unanswered questions.

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May 05, 2019 0