Adobe Elements 2019 x Camera RAW 11.2.1 timeline

[edmartini67]

Hi,





I recently bought Adobe Photoshop Elements 2019 encouraged by their information in Camera Raw plug-in and Adobe application compatibility page that this version was supporting "Latest Camera RAW version" (which became mandatory for me to work with the RAW images generated by Canon EOS RP).





What a sad surprise seeing Camera RAW 11.2.1 published April 2, 2019 and not being available at same time for other Adobe products... aren't they family?





As commented by product support, this is still being worked and there isn't a target date to have such update available for Elements 2019 users. For the record and for other users with similar need: transforming these photos with Adobe DNG Converter is a ready-now alternative.





Best, Edson

[99jon]

Yes it is best to do a DNG batch conversion on a temporary basis. DNG is the Adobe raw format so there is no loss of quality. I use it all the time as it gives a more compact file compared with my CR2 files and no need for sidecar files.

The ACR 11.2.1 update was an extra dot release to correct a specific Lightroom bug with images in NAS storage. So it may be a while before Elements gets updated with the next regular ACR release.

Get the latest DNG Converter Mac OS  | Windows

[edmartini67]

I didn't have any other reason for upgrading from Elements 2018 rather than Camera Raw compatibility with Canon EOS RP - if information provided by Adobe website was accurate I could use DNG option on previous Element version (or consider moving to Lightroom) rather than upgrading for Elements 2019: unfortunately it's bringing me nothing I really need - so far, it was a loss of money and time, I'm very disappointed

[Greg_S.]

If you purchased direct from Adobe, you should have a 30-day money back guarantee.

[edmartini67]

I wish I knew this before: when contacting Customer Support, they asked me to wait for an Elements 2019 update - they could not provide a target date, but it was "in progress". I bought 4/7/2019....

[Greg_S.]

edmartini67  wrote

I wish I knew this before: when contacting Customer Support, they asked me to wait for an Elements 2019 update - they could not provide a target date, but it was "in progress". I bought 4/7/2019....

If you contact customer support again and explain what happened, you may get a sympathetic response.

[99jon]

Did you try batch conversion in the DNG converter?

[edmartini67]

Yes, I tried - I know it works as a mitigation - but it's an additional step that requires to have almost same amount of disk space to create DNG files from original CR3 ones. This is not the solution I was expecting from the company that owns both Elements and Camera Raw products....

[99jon]

Sorry I don’t know the timescale but I will see if I can get any information from the engineers. Elements has a different set of raw tools (reduced basic set) compared with the creative cloud version of Photoshop and has always been on a different release cycle. I can understand your frustration and hopefully your patience will be rewarded soon.