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Adobe Photo elements 2019

New Here ,
Mar 23, 2021 Mar 23, 2021

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I upgraded my mac computer.  As such I had to download my purchase of Adobe Photo Elements 2019.  After downloading it I got an error message saying the download was faulty and I need to re download.  I did as the error message suggested and I still got the error.  I re downloaded applications manager as per another post and it did not help the issue.  I am not a techy guy and need some help.  Please advise.  

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correct answers 1 Correct answer

Community Expert , Mar 23, 2021 Mar 23, 2021

If your new computer has Catalina or Big Sur operating systems, Elements 2019 will not install.  You will need a later version of Elements (currently 2021).

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Community Expert ,
Mar 23, 2021 Mar 23, 2021

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>upgraded my mac computer

 

From what, to what?

 

To find a forum for your program please start at https://community.adobe.com/

You posted in the wrong forum... moving from Premiere Elements to Photoshop Elements

 

Current version is 2021 so depending on your current Mac operating system, you may need to buy the latest version

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Community Expert ,
Mar 23, 2021 Mar 23, 2021

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If your new computer has Catalina or Big Sur operating systems, Elements 2019 will not install.  You will need a later version of Elements (currently 2021).

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New Here ,
Mar 24, 2021 Mar 24, 2021

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Thank you very much.  That worked.  

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