Adobe Photoshop Elements 14

New Here ,
Mar 03, 2020

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My Adobe Photoshop Elements 14 does no longer open. I got told, that is because it is an old Version. Is there any Workaround or do I need to purchase an Upgrade?

Any help would be great. Thank you

Doris

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Problem or error

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Adobe Community Professional ,
Mar 03, 2020

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Hi

Do you get an error message when you try to open it, what operating system are you using, I'll move the thread to the Photoshop Elements forum

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Doris John AUTHOR LATEST
New Here ,
Mar 03, 2020

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Hi, Someone from customer support took remote access to my computer and apparently downloaded something and it is working again. I have no idea what she did, but happy it is working. Thank you

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Adobe Community Professional ,
Mar 03, 2020

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What operating system? If Catalina, you can't.

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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