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Adobe Photoshop Elements 2020 error message 131

New Here ,
Oct 24, 2020

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I bought an original Adobe Photoshop Elements 2020 program. After installing the program, it tells me that I have a new update. I start installing the update and at 5% it aborts the update and gives me error message 131. I have a new PC i5 with Windows 10 64 bit. What's the mistake? Why can't I install the update?

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Adobe Photoshop Elements 2020 error message 131

New Here ,
Oct 24, 2020

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I bought an original Adobe Photoshop Elements 2020 program. After installing the program, it tells me that I have a new update. I start installing the update and at 5% it aborts the update and gives me error message 131. I have a new PC i5 with Windows 10 64 bit. What's the mistake? Why can't I install the update?

TOPICS
Download and install

Views

28

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Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 24, 2020 0
Adobe Community Professional ,
Oct 24, 2020

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This tech doc is for Creative Cloud, but it may also apply to Photoshop Elements:

https://helpx.adobe.com/creative-cloud/kb/fix-creative-cloud-error-131.html

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