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Adobe Photoshop Elements 2020 won't update PC Windows 10

New Here ,
Mar 15, 2020

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When I open the program a window pops up saying "You have a new update!"  When I click "Install Now," the program closes and a window to the Microsoft store opens which says "You'll need a new app to open the auphd link.  Look for an app in the microsoft store."  Can anyone tell me how to fix this.  It is annoying and comes up every time I use the program.

 

Thanks

 

 

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Adobe Photoshop Elements 2020 won't update PC Windows 10

New Here ,
Mar 15, 2020

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When I open the program a window pops up saying "You have a new update!"  When I click "Install Now," the program closes and a window to the Microsoft store opens which says "You'll need a new app to open the auphd link.  Look for an app in the microsoft store."  Can anyone tell me how to fix this.  It is annoying and comes up every time I use the program.

 

Thanks

 

 

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Mar 15, 2020 0
LEGEND ,
Mar 15, 2020

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Try installing the update as administrator using the two command prompts below.

For detailed instructions see my short video demo.

 

cd C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox

 

Set-up.exe --update=1 --sapCode="PSE" --productPlatform="win64" --codexVersion="18.1"

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Mar 15, 2020 0
New Here ,
Mar 17, 2020

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Thank you for your reply.

 

I tried your suggestion and the program still wouldn't update.

 

I uninstalled and reinstalled Elements and that seemed to do the trick.

 

Thanks

 

Cheers

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Mar 17, 2020 0