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Adobe Photoshop Elements Editor 2019 not responding - MacOS Mojave

New Here ,
Nov 11, 2019

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I am trying to use my Adobe Photoshop Editor and it's not doing anything, it just says "loading adobe photoshop elements editor workspace" and then does nothing.

 

I've tried reinstalling several times, and restarting and shutting down my Mac but nothing.

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Adobe Photoshop Elements Editor 2019 not responding - MacOS Mojave

New Here ,
Nov 11, 2019

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I am trying to use my Adobe Photoshop Editor and it's not doing anything, it just says "loading adobe photoshop elements editor workspace" and then does nothing.

 

I've tried reinstalling several times, and restarting and shutting down my Mac but nothing.

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Creative Cloud, Installation

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428

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Nov 11, 2019 0
Adobe Community Professional ,
Nov 11, 2019

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Nov 11, 2019 0
New Here ,
Nov 12, 2019

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Yeah I tried resetting them, but with no success. Thanks anyway 🙂

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Nov 12, 2019 0
New Here ,
Nov 11, 2019

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you may not have installed the program correctly, if you already had it for a long time you can restore your information or check if your payment is still valid, greetings.

https://www.carrentalcancun.net/

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Nov 11, 2019 0
LEGEND ,
Nov 11, 2019

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One other thing to try:

Click System Preferences in the dock and open Security & Privacy

Choose the Privacy tab and the choose Accessibility

Click the lock to unlock (you may be prompted for your Apple system login password)

Then click the plus button to add the Editor and/or Organizer app. If already listed ensure it has a checkmark. See image below.

Navigate to:

To add the Editor:

Macintosh HD >> Applications >> Adobe Photoshop Elements 2019 >> Support Files

Choose (highlight) Adobe Photoshop Elements Editor.app and click open

To add the Organizer:

Macintosh HD >> Applications

Choose (highlight) Adobe Elements 2019 Organizer.app and click open

 

 

Re-lock and try launching Elements again. Even if not added to the control list, this often makes a difference after closing Security & Privacy.

 

Let us know if it works.

 

ControlList.jpg

 

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Nov 11, 2019 0
New Here ,
Nov 12, 2019

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Didn't work unfortuntely Jon but thanks for trying!

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Nov 12, 2019 0
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LEGEND ,
Nov 12, 2019

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Did you also trash the prefs? PSE 2019 is running OK for me on Mojave. Try deleting manually.

 

Quit Elements

Launch Finder and go to your Username >>Library >> Preferences

Send the following files/folders to the trash:

 

Adobe Photoshop Elements 17 Paths

Adobe Photoshop Elements 17 Settings

com.adobe.Elements Organizer.17.plist

com.adobe.PhotoshopElements.plist

 

 

The library is hidden in recent versions of Mac OS. To get to your user library quickly, from the top menu in Finder, click “Go” whilst holding down the Option (Alt) key and your user Library will appear for you to choose.

 

After deleting the above, reboot by clicking the apple logo (top-left) and choosing restart. Then try launching Elements again. Let us know if that improves things.

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Nov 12, 2019 0