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all tools and windows are gone

New Here ,
Dec 09, 2019

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I have photoshop elements 12, and it has worked very well all the time. I hade it on my old computer and now i installed it on my workcomputer instead. Now its not working as before, i have allmoast no tools and i cant see any windows (layers etc). i dont know whats wrong and i really nead it to work.. place help me. 

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all tools and windows are gone

New Here ,
Dec 09, 2019

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I have photoshop elements 12, and it has worked very well all the time. I hade it on my old computer and now i installed it on my workcomputer instead. Now its not working as before, i have allmoast no tools and i cant see any windows (layers etc). i dont know whats wrong and i really nead it to work.. place help me. 

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Bug, Problem or error

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70

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Dec 09, 2019 0
Adobe Community Professional ,
Dec 09, 2019

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You need to click the Expert Mode tab.

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New Here ,
Dec 09, 2019

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i did it still dont work.. 

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Dec 09, 2019 0
Peru Bob LATEST
Adobe Community Professional ,
Dec 09, 2019

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Try resetting the Preferences:

 

Restore default preferences

 

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

NoteDeleting the preferences file is an action that cannot be undone.

Do one of the following:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

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