Android phone not recognised for importing photos.

Community Beginner ,
Feb 13, 2021

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When I connect my Android phone and want to import photos into my PSE my phone is not recognised. How can I fix this.

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Import and export, Windows

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Adobe Community Professional ,
Feb 13, 2021

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What version of Elements are you using?  Can you see the phone in Windows File Explorer?

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Adobe Employee ,
Feb 18, 2021

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In addition to Greg's questions, can you let me know your Android Phone Model?

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