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I have been using PS E13 for quite a few years and have never had this problem! I've uninstalled and reinstalled the program, I've uninstalled and reinstalled the HP default printer I've been using for over a year. Nothing I do resolves the problem. I'm at the end of my wits...
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Moving to the Photoshop Elements forum from Photoshop
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Try deleting the preferences file. See here for instructions.