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Blank image in Organizer

New Here ,
Sep 11, 2020 Sep 11, 2020

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I am a relative novice in Photoshop Elements.  I exported some old  photographs in pdf format that had been scanned in using an Epson scanner and associated software.   While all the photographs show up okay when I use the Editor, two of them show up in the Organizer as a blank document with a symbol like a torn page.  I havve tried exporting the documents from Adobe Acrobat into png and jpeg format, and get the same blank document in the organizer.  What am I doing wrong?  I have attached one of the photographs.

I use a desktop with Windows 10.

 

Dale Crawford..

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Import and export , Organizer , Problem or error

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correct answers 1 Correct answer

Community Expert , Sep 11, 2020 Sep 11, 2020

Just look at the size of the images in pixels.

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

Max:

72 megapixels (75,497,472 pixels)

 

 

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Just look at the size of the images in pixels.

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

Max:

72 megapixels (75,497,472 pixels)

 

 

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Thank you.  Is there a way for me to redue the number of pixels in the original photograph?

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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To change the number of pixels in the Editor:

  1. Go to Image>Resize>Image Size (Alt+Ctrl+I)
  2. Make sure Resample Image is checked.
  3. Reduce the size of the pixel width.  (The height should be locked and will change proportionally.)
  4. Click OK.

Ashampoo_Snap_Friday, September 11, 2020_11h23m27s_000_SnapCollage.png

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Thank you very much for your prompt and clear answer.  I would never have figured it out on my own.

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