Camera raw converter

Explorer ,
Oct 22, 2020 Oct 22, 2020

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Just tried to download first day's shooting with Olympus om d em Mark ii but my Elements 12 won't open my raw files.     I need to update my raw converter but can't find out how.    Tried going Help/Updates but none listed.     Is Elements 12 no longer supported?    Anybody have any ideas how to overcome this without having to buy new Elements please?

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Import and export, Problem or error

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Adobe Community Professional , Oct 22, 2020 Oct 22, 2020
Unfortunately pse 12 is no longer supported and can only use up to camera raw 8.5 and your camera requires at least camera raw 9.xx https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html An adobe solution is to use the free Adobe DNG Converter and convert your Olympus om d em Mark ii files to dng copies, which pse 12 should then open. windows https://supportdownloads.adobe.com/detail.jsp?ftpID=7021...

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Adobe Community Professional ,
Oct 22, 2020 Oct 22, 2020

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Unfortunately pse 12 is no longer supported and can only use up to camera raw 8.5 and your camera requires at least camera raw 9.xx

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

 

An adobe solution is to use the free Adobe DNG Converter and convert your Olympus om d em Mark ii files to dng copies, which pse 12 should then open.

 

windows

https://supportdownloads.adobe.com/detail.jsp?ftpID=7021

 

mac

https://supportdownloads.adobe.com/detail.jsp?ftpID=7019

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Explorer ,
Oct 23, 2020 Oct 23, 2020

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Thank you Jeff, it's what I expected.    I'll look at the dng converter, otherwise I'll have to buy Elements 20 or 21.   

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