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I bought this program together with InDesign in 2011 before you had to rent them. I put it on the MacBook I bought in 2007. In 2013, it failed and the screen went black. I can't retrieve the installation. I used the discs I bought to install both apps on my new MacBook Pro (2013). I just bought a refurbished Mac to match the 2013 version. My files transferred but those apps won't open. I understand I am allowed to have them on two Macs and must delete them on one if I want to use it again. I can't really access the original laptop because I can't see anything. Do you think they would accept the whole thing if I mailed it to them as proof that I'm not using it anymore?
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Which version of Mac OS?
Which version of Photoshop Elements?
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El Capitan and Photoshop Elements 8. Also InDesign CS3. I heard that maybe Quark Express would open them?
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Are you seeing any error messages? PSE8 is now quite old software. You could try installing from the Adobe link and validating with the serial number from the disk.
https://helpx.adobe.com/download-install/kb/download-earlier-version-photoshop-elements.html
Start by uninstalling from:
Utilities >> Adobe Installers
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I was able to talk to a tech at Adobe and they were able to reinstall the
program for me remotely. They tried with InDesign CS3 but that was not
successful. Thank you.