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Can't create new file in Adobe Photoshop 2020

New Here ,
Nov 06, 2019

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 Can't create new file in Adobe Photoshop 2020

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Can't create new file in Adobe Photoshop 2020

New Here ,
Nov 06, 2019

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 Can't create new file in Adobe Photoshop 2020

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Nov 06, 2019 0
Adobe Community Professional ,
Nov 06, 2019

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What OS are you using?  What happens when you try to create the file?  Do you see any error message?  Have you ever been able to create a file in this version?  If so, try resetting the preferences file: Immediately after launching the program, press Alt+Shift+Ctrl (in Windows). A message should pop up asking if you want to delete the Settings file. Answer OK.

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Nov 06, 2019 0
Adobe Employee ,
Nov 07, 2019

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Hi Jamesh12 ,

 

You are still facing the issue or it has been solved after resetting the preferenes ?

 

Regards,

Neeraj

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