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Can't delete photos out of the organizer in Elements 14

New Here ,
Feb 02, 2018

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I'm unable to delete photos I've finished working on in the Organizer. It just freezes up and when I attempt to delete one the, program shuts down. I tried the reset function (Hold down shift+control+alt while pushing on the Editor icon) and this didn't help. I also uninstalled the program and then reinstated it and that didn't help either. I'm using Window 10. Any help would be appreciated.

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Can't delete photos out of the organizer in Elements 14

New Here ,
Feb 02, 2018

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I'm unable to delete photos I've finished working on in the Organizer. It just freezes up and when I attempt to delete one the, program shuts down. I tried the reset function (Hold down shift+control+alt while pushing on the Editor icon) and this didn't help. I also uninstalled the program and then reinstated it and that didn't help either. I'm using Window 10. Any help would be appreciated.

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Feb 02, 2018 0
Adobe Community Professional ,
Feb 03, 2018

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Gnifrus13  wrote

I'm unable to delete photos I've finished working on in the Organizer. It just freezes up and when I attempt to delete one the, program shuts down. I tried the reset function (Hold down shift+control+alt while pushing on the Editor icon) and this didn't help. I also uninstalled the program and then reinstated it and that didn't help either. I'm using Window 10. Any help would be appreciated.

I don't see any explanation.

Can you delete such files directly from your explorer or finder? What's you operating system (Win or Mac) version?

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Feb 03, 2018 0
New Here ,
Feb 16, 2018

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Windows 10. The photos respond normally outside of elements. They are just frozen in the organizer.

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Feb 16, 2018 0
Adobe Community Professional ,
Feb 16, 2018

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I still don't know what prevents deleting of the files from the organizer.

If you can delete them from the explorer:

- immediately after, open the organizer and search for missing files.

- In the reconnect dialog, select those files and use the menu to 'select all' and then to 'delete from catalog'.

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Feb 16, 2018 0
Community Beginner ,
Mar 04, 2020

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I am having this exact same problem. Elements 14.
Deleted 2 photos, and Organizer has locked up solid. None of the buttons work, cannot import/export, although I can still delete photos from my keyboard.
Never deleted photos, so I never had this happen, but these were blurry and useless.

 

And it doesn't matter how quickly you open Organizer. It is locked solid the moment you see it, so there is no searching for anything, as you cannot use any of the buttons to access the app.
I too am running Win10, don't know if I can even find the Elements disc, it's been 5 years...
Might have to go buy the latest version...

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Mar 04, 2020 0