Can't get Licence code states Redeemption code "invalid"

[dfm]

I purchased Photoshop Elements 2020 & Premiere Element 2020 as a bundle from Dell computers.

Using the redeemption code I downloaded and installed the software BUT when I got to use Photoshop Elements it says I need a licence number to activate the software, but I don't have a licence number.

Adobe support pages directed me to a page where it said I could get the licence number by entering the Redeemption Code....but all I got was "you are not an authorised user of website"

The Abode support website just sends me round & round in circles or accuses me of being supplied illicit software by Dell.

[99jon · Accepted solution]

Try this link when logged-in with your Adobe ID.

https://redeem.licenses.adobe.com/getserial

[dfm]

Thnakyou very much 99jon for the response....this time it worked, have successful stitched back together my grandmother who had been sawn in three.

Regards