Can't get Licence code states Redeemption code "invalid"

New Here ,
Feb 22, 2020 Feb 22, 2020

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I purchased Photoshop Elements 2020 & Premiere Element 2020 as a bundle from Dell computers.

 

Using the redeemption code I downloaded and installed the software BUT when I got to use Photoshop Elements it says I need a licence number to activate the software, but I don't have a licence number.

 

Adobe support pages directed me to a page where it said I could get the licence number by entering the Redeemption Code....but all I got was "you are not an authorised user of website"

 

The Abode support website just sends me round & round in circles or accuses me of being supplied illicit software by Dell.

 

TOPICS
Download and install, How to, Windows

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correct answers 1 Correct Answer

LEGEND , Feb 22, 2020 Feb 22, 2020
Try this link when logged-in with your Adobe ID. https://redeem.licenses.adobe.com/getserial

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LEGEND ,
Feb 22, 2020 Feb 22, 2020

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Try this link when logged-in with your Adobe ID.

https://redeem.licenses.adobe.com/getserial

 

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New Here ,
Feb 22, 2020 Feb 22, 2020

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Thnakyou very much 99jon for the response....this time it worked, have successful stitched back together my grandmother who had been sawn in three.

 

Regards  

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