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Can't save in Elements 15

New Here ,
Apr 28, 2019

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Has anyone else not been able to get Elements 15 editor able to work after changing the registry by adding the OverridePhysicalMemoryMB file?  I don't seem to be able to save - I just get the message that there is insufficient RAM.

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Can't save in Elements 15

New Here ,
Apr 28, 2019

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Has anyone else not been able to get Elements 15 editor able to work after changing the registry by adding the OverridePhysicalMemoryMB file?  I don't seem to be able to save - I just get the message that there is insufficient RAM.

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Apr 28, 2019 0
Adobe Employee ,
Apr 29, 2019

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Hello,

Can you please share a screenshot of the changes you made to the registry? This will help us in understanding why you're still receiving the error message.

Thanks,

Medha

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Apr 29, 2019 0
New Here ,
Apr 30, 2019

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Brigitte

[Personal information removed by moderator.]

Hi Medha,

I've attached the change I made to the registry key.

Cheers

Brigitte

On Mon, Apr 29, 2019 at 5:39 PM Medha_Sharma <forums_noreply@adobe.com>

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Apr 30, 2019 0
Adobe Employee ,
Apr 30, 2019

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Hi Brigitte,

Unfortunately, it's not possible to post screenshots on the user forum via email. You'll need to log into the forum to do so.

Thanks,

Medha

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Apr 30, 2019 0
New Here ,
May 14, 2019

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I'm logged in.

This is what I did but it didn't helpScreen 1.png

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May 14, 2019 0
Adobe Employee ,
May 14, 2019

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Hi Brigitte,

From the screenshot, it seems that you've created the registry key under the 'Elements Organizer' folder. Please try doing the same under the 'Photoshop Elements' folder. Let me know if that works for you.

Thanks,

Medha

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May 14, 2019 0
New Here ,
May 14, 2019

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Thanks I will.

Brigitte

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May 14, 2019 0
New Here ,
May 15, 2019

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Fixed thanks.

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May 15, 2019 0
Adobe Employee ,
May 15, 2019

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Happy to help!

Regards,

Medha

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May 15, 2019 0
Most Valuable Participant ,
Apr 29, 2019

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Also please tell us how much RAM you actually have in your computer. Both bits of info are important.

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Apr 29, 2019 0