Can't save in Elements 15

[brigittec30083702]

Has anyone else not been able to get Elements 15 editor able to work after changing the registry by adding the OverridePhysicalMemoryMB file?  I don't seem to be able to save - I just get the message that there is insufficient RAM.

[Medha_Sharma]

Hello,

Can you please share a screenshot of the changes you made to the registry? This will help us in understanding why you're still receiving the error message.

Thanks,

Medha

[brigittec30083702]

Brigitte

[Personal information removed by moderator.]

Hi Medha,

I've attached the change I made to the registry key.

Cheers

Brigitte

On Mon, Apr 29, 2019 at 5:39 PM Medha_Sharma <forums_noreply@adobe.com>

[Medha_Sharma]

Hi Brigitte,

Unfortunately, it's not possible to post screenshots on the user forum via email. You'll need to log into the forum to do so.

Thanks,

Medha

[brigittec30083702]

I'm logged in.

This is what I did but it didn't help

[Medha_Sharma]

Hi Brigitte,

From the screenshot, it seems that you've created the registry key under the 'Elements Organizer' folder. Please try doing the same under the 'Photoshop Elements' folder. Let me know if that works for you.

Thanks,

Medha

[brigittec30083702]

Thanks I will.

Brigitte

[brigittec30083702]

Fixed thanks.

[Medha_Sharma]

Happy to help!

Regards,

Medha

[Test Screen Name]

Also please tell us how much RAM you actually have in your computer. Both bits of info are important.